Oren Sport

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Find the Answers Here

Frequently Asked Questions

Oren Sport FAQs

Have questions about our products, services, or ordering process?
Find the answers you need here.

1. What is the typical delivery time for orders?

Delivery times range from 24 hours to 7 days, depending on your location within Malaysia.

2. Do you offer international shipping?

Currently, we only ship within Malaysia.

3. How can I track my order?

After your order is shipped, you'll receive a tracking number via email. You can track your order through your Oren Sport account or the carrier’s website.

4. What customization options are available for apparel?

We offer screen printing, embroidery, hybrid printing, heat transfer, and dye sublimation printing.

5. What should I do if my package is returned to Oren Sport?

If a package is returned due to a mistake on our part, we'll reship at no cost. If it's due to customer error, reshipping charges will apply.

6. What payment methods are accepted?

We accept various payment methods, including credit/debit cards and bank transfers.

7. Can I return or exchange customized items?

Customized items are not eligible for returns or exchanges unless there is a defect or error in the order.

8. How do I place a bulk order?

For bulk orders, please contact our sales team directly, or request a quote through our website.

9. What sizes do you offer for your apparel?

Our apparel ranges from XS to 3XL for most styles, with detailed size charts available on our website.

10. Do you offer discounts for large orders?

Yes, we offer discounts for bulk purchases. Contact our sales team for more information.

Visit any of our branches for personalized assistance with your apparel needs. We look forward to serving you!